Voicemail answers your calls when you cannot. If you're unavailable, on another call, or if your phone is switched off, Voicemail will save any messages for you. You can call your Voicemail at any time to listen to any messages that have been left for you.
You can record a personal greeting on your Voicemail or choose to leave our standard greeting.
When you receive a new message on your Voicemail, you will be notified by text. Once you have listened to your message, Call Return will give you the option to return the call by pressing the # key. This option will only be available if the caller's identification has been displayed.
Check our UK Prices for calling your Voicemail service when you are in the UK. Calling your Voicemail while abroad will be charged as an international call to the UK. Please refer to our International Prices for calling while abroad. Call Return is charged at the same rate as if you had dialled the number yourself.
To activate your Voicemail and store a Voicemail speed dial number on your phone, dial 222. If you discover that your Voicemail is not set up correctly, please refer to the manual that came with your handset, or the manufacturer's online guide.
To record your personal greeting:
1. Call Voicemail either by dialling '1' on your phone, or alternatively via the menu options
2. Listen to the announcement and select option 2 (to record a personal greeting)
3. Record your message
4. Save your recorded message
Once you have recorded your personal greeting, you can set up your Call Diverts (to Voicemail is the most common). You can do this through the menu on your phone.
Please note: You can store a maximum of 10 messages, of 90 seconds each, at the same time for a maximum of 72 hours. So remember to listen to your messages as soon as they are received and save only the most important ones.
How to activate: Voicemail is active for all customers after you dial 222 and follow the instructions given.
Back to the overview