Ofcom Regulation Changes coming into effect 01.07.2015
Ofcom are introducing changes to the way calls to 0800, 0808, 084,087, 09, 116 and 118 numbers are billed. The changes take place on 1 July 2015, and are designed to make it easier for everyone to understand how much calls to these numbers cost.
0800/ 0808 numbers
The first change means calls to 0800/0808 numbers will be free for Family Mobile customers to call
084, 087,09 and 118
There are also changes to the way numbers beginning with 084, 087 and 09 as well as 118 numbers are charged. Charges for these service numbers will be split into two parts:
Calls to other numbers – those beginning 00, 01, 02, 03, 05 or 07 – are not affected and will be charged at the agreed rate for your service.
What will the access charge be?
Family Mobile will charge 44p (37p excluding VAT) per minute for each call you make to an 084, 087, 09 and 118 number. You will need to check yourself how much the service charge will be each time you make a call to an 084, 087,09 or 118 number.
Automatic Top-up ensures that you never run out of credit in the middle of a phone call. This online service will automatically top-up your account, with any amount you have chosen, whenever your balance falls below the minimum threshold of £3.You will be notified by text and email every time an Automatic Top-up is made.
How we keep our prices low
Our priceplan is straightforward and simple. You only pay for what you use, and at a low, flat-rate price--8p a minute for UK calls, and 4p for UK texts. We keep things simple--our expenses are low, our costs are low and our administration charges are low--so we can offer you really low mobile prices!
Want to know more? Click here for our prices page
Recommend a Friend
You'll get an hour of talk time if you successfully introduce a friend to Family Mobile. We'll simply add the credit to your account when your friend signs up! It's a very simple process and the more friends you tell, the more credit you'll get!
Recommend as many as you like!
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